Terms of Service

Last updated: 29 June 2026

OVERVIEW

Welcome to Ceroundmi. In these Terms of Service, the terms “we”, “us” and “our” refer to Ceroundmi. Ceroundmi operates this website and store, including all related information, content, features, tools, products and services made available to you (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with the policies referred to in them, set out the terms on which you may access and use our Services.

Please read these Terms carefully before using our Services. By visiting our website, using our Services, or purchasing from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

Nothing in these Terms affects your statutory rights.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or are using the Services with the involvement and supervision of a parent or legal guardian.

You may be asked to provide information such as your name, email address, billing details, payment details and shipping information. You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality of any account credentials and for all activity carried out under your account. You must not transfer, assign or sell your account to another person.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products as accurately as possible. However, colours, finishes and appearance may vary slightly depending on your device, screen settings and lighting.

As many of our products are handcrafted, assembled or finished by hand, slight variations between individual pieces are considered part of their unique character and are not regarded as defects.

Our jewellery is vintage-inspired and draws influence from historical aesthetics. Any references to historical styles are descriptive only and do not imply affiliation with, endorsement by, or reproduction of any specific designer, brand, historical piece or trademark owner.

All product descriptions, availability and pricing are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.

Any measurements, styling notes or visual references are provided for general guidance only.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase goods from us. All orders are subject to acceptance and availability.

An order is not accepted until we send you an order confirmation confirming dispatch or otherwise clearly confirm acceptance.

We reserve the right to refuse or cancel any order where a product is unavailable, pricing or listing information is inaccurate, payment cannot be authorised, or we reasonably suspect fraudulent or unauthorised activity.

Please review your order carefully before submitting it.

Once an order has been placed, amendments or cancellations may only be possible before the order has been processed for dispatch. If you need to make changes, please contact us as soon as possible. Our Order Cancellation and Returns & Refunds Policies apply.

You confirm that any goods purchased from us are intended for personal use only unless otherwise agreed in writing.

SECTION 4 – PRICES AND BILLING

All prices shown on our website are listed in the applicable currency displayed at checkout.

Unless otherwise stated, prices do not include delivery charges, customs duties, import taxes, handling fees or similar charges that may apply to international orders.

We reserve the right to change prices, withdraw promotions, or correct pricing errors at any time before we accept your order.

You agree to provide current, complete and accurate billing, payment and account information for all purchases made through our Services.

By submitting payment information, you confirm that you are authorised to use the chosen payment method and that all payment details provided are accurate.

SECTION 5 – SHIPPING AND DELIVERY

Information about dispatch times and estimated delivery times is set out in our Shipping Policy.

Delivery times are estimates only unless we expressly agree otherwise. We are not responsible for delays caused by carriers, customs, weather, industrial action, or events outside our reasonable control, although we will assist where reasonably possible.

For consumer orders, risk in the goods passes to you when the goods come into the physical possession of you, or a person identified by you to take possession of them, unless you arrange your own carrier independently.

SECTION 6 – VAT, DUTIES AND IMPORT CHARGES

For orders shipped outside the United Kingdom, local VAT, customs duties, import taxes, clearance fees, or other charges may apply depending on the destination country and the value of the order.

Unless expressly stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.

Where duties, import taxes, or VAT are collected at checkout, such charges will be shown to you before payment and handled in accordance with the shipping method selected for your order.

Customers are responsible for complying with all applicable import requirements in the destination country. We are not responsible for delays, additional charges, refused delivery, or returned parcels resulting from customs procedures, unpaid import charges, or local regulatory requirements.

If a parcel is refused or returned due to unpaid import charges, customs issues, or failure to complete local import formalities, any refund may be reduced to reflect shipping costs, return costs, customs charges, or other amounts incurred by us, except where required by law.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, product images, website design, layout, branding, and other materials, is owned by or licensed to Ceroundmi and is protected by copyright, trade mark and other intellectual property laws.

You may use our Services only for your personal, non-commercial use. You must not reproduce, copy, distribute, modify, republish, scrape, exploit or otherwise use any part of the Services without our prior written consent.

All rights not expressly granted are reserved.

SECTION 8 – OPTIONAL TOOLS

We may provide access to tools or features offered by third parties. We neither monitor nor control such third-party tools and provide access to them on an “as is” and “as available” basis.

Your use of any optional third-party tools is entirely at your own risk and subject to the terms of the relevant third-party provider.

SECTION 9 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, availability or practices of any third-party websites.

If you choose to access third-party websites, you do so at your own risk.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Ceroundmi is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Ceroundmi.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Ceroundmi, including any injury, damage, or loss resulting from products or services purchased from us. You hereby release Shopify and its affiliates from claims, damages and liabilities arising out of or related to your purchases and transactions with Ceroundmi.

SECTION 11 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be processed by Shopify in accordance with Shopify’s own privacy practices.

By using our Services, you acknowledge that you have read the applicable privacy policies.

SECTION 12 – FEEDBACK

If you send us suggestions, ideas, reviews, comments or other submissions, you grant us a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, adapt, publish and display that content for the purpose of operating, improving and promoting our business and Services.

You confirm that you have the right to submit such content and that it does not infringe any third-party rights or contain unlawful, abusive or misleading material.

We may remove or decline to publish any submission at our discretion.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, delivery charges, transit times or availability.

We reserve the right to correct such errors, inaccuracies or omissions, and to change or update information or cancel orders where necessary before or after an order is submitted.

SECTION 14 – PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use the Services:
for any unlawful, fraudulent or malicious purpose;
to infringe our intellectual property rights or the rights of others;
to upload or transmit harmful code, malware or disruptive material;
to scrape, harvest, copy or extract data from the Services without our permission;
to interfere with the security, functionality or proper working of the website;
to submit false or misleading information;
or to harass, abuse, threaten or harm us, our customers or any third party.

We reserve the right to suspend or terminate access to the Services where we believe these Terms have been breached.

SECTION 15 – AUTOMATED ACCESS AND AGENTS

You must not use bots, scraping tools, automated systems, agentic AI tools, or similar technologies to access, monitor, copy, extract data from, or interact with our Services without our prior written consent.

We may use technical measures to restrict or block such access.

SECTION 16 – TERMINATION

We may suspend or terminate your access to the Services at any time if we reasonably believe you have breached these Terms, engaged in fraud, misused the Services, or created risk for us or other users.

Termination will not affect any rights or obligations accrued before termination.

SECTION 17 – DISCLAIMER OF WARRANTIES

We aim to keep our Services accurate, secure and available, but we do not guarantee that the Services will always be uninterrupted, error-free or free from harmful components.

To the extent permitted by law, and except as expressly set out in these Terms, the Services are provided on an “as is” and “as available” basis.

However, nothing in these Terms excludes or limits any rights you may have under applicable consumer law, including rights relating to goods that are faulty, misdescribed or not of satisfactory quality.

SECTION 18 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any statutory consumer rights that cannot be excluded by law.

Subject to the above, and to the fullest extent permitted by applicable law, Ceroundmi shall not be liable for any indirect, incidental, special or consequential loss, including loss of profit, business, opportunity or data arising from the use of our Services.

Our total liability in connection with any order shall not exceed the amount paid by you for the relevant product, except where applicable law provides otherwise.

Nothing in this section affects your statutory rights as a consumer.

SECTION 19 – INDEMNIFICATION

We shall not be responsible for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, fire, flood, pandemic, industrial action, transportation disruption, power failure, governmental action, customs delays or failures of third-party service providers.

SECTION 20 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be deemed severed and the remainder of the Terms shall remain in full force and effect.

SECTION 21 – WAIVER; ENTIRE AGREEMENT

If we do not enforce any right or provision of these Terms, that will not amount to a waiver of that right or provision.

These Terms, together with any policies referred to in them, form the entire agreement between you and us in relation to your use of the Services.

SECTION 22 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms where necessary for business, operational or legal reasons.

SECTION 23 – GOVERNING LAW

These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales.

If you are a consumer, you may also benefit from any mandatory provisions of the law of the country in which you reside. These Terms do not deprive you of those rights.

The courts of England and Wales shall have jurisdiction, except where applicable consumer law allows you to bring proceedings in your country of residence.

SECTION 24 – HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 25 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, website functionality, legal requirements or policies.

The latest version will always be posted on this page with the revised “Last updated” date. Where required by law, we will notify you of material changes.

SECTION 26 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, you can contact us through:

• the Contact Us page on our website;
• the live chat function available on our website; or
• our customer support email.

We aim to respond to enquiries within 1–2 business days.